The attendant console is an addon device for the spa500 series ip phone which adds up to 32 programmable buttons to the phone. Cisco small business spa300 series, spa500 seri es, and wip310 ip phone administration guide 11 contents attendant console status 317 cisco spa525g525g2specific tabs 318 wifi 318 bluetooth 319 personal address book 320 call history 321. Register your details and wait for the system to supply you with a secure password via email before you can access evaluation software or activate purchased software. View reboot history using soft keys on the spa300 and spa500 series ip phones. Activating cisco unified attendant console standard step 6 in cisco unified attendant console standard, in the main menu, choose help about cisco unified attendant console standard. Cisco spa500s excel sidecar template here is an excel spreadsheet i found somewhere on the internet and modified to be the exact dimensions for the cisco spa500s sidecar aka the attendant console that works with any of the spa 5xxg series of ip phones. What i m having an issue with which is probably my fault is getting the spa500ds to show actual names instead of numbers as the 500d didnt have an lcd. Configure attendant console key led pattern on spa500s with the help of spa500 series ip phones. An expansion module increases the number of extensions that can be assigned to the ip phone.
Add spa500s attendant console that is connected to spa500. See the cisco spa300 series, spa500 series, and wip310 administration guide on for more information. Cisco spa504g is a 4 line voip phone which features a large backlit lcd, 2 switched 10100 ports, and cisco hd voice. Cisco spa500s 32 button expansion module for cisco 500.
For example, to obtain your ip address on the cisco spa 504g, press the setup button and. It is an ideal solution for small businesses wanting to simplify incoming call handling by quickly directing calls to the requested party and also to monitor line status from a central location. Monitors up to 32 additional users per expansion module augments user interface. Cisco spa500s 32 button attendant console spa500s the cisco spa500s is a 32button attendant console module for the cisco small business series pro ip phone models.
Blf for calls in queue general help freepbx community. I have configured the same user account on a spa504g and a spa525g. Cisco unified callmanager attendant console user guide. Cisco spa500ds 15button attendant console for cisco spa500 series phones. The cisco spa500s is a 32button attendant console module for the cisco small business series pro ip phone models. The cisco spa500s 32button attendant console figure 1 is part of the cisco small business pro series and designed for use with the cisco spa500 series ip phones. Mida operator console is the attendant console solution designed for apple mac osx and microsoft windows based pcs. Bridge operator console attendant console for skype for. Cisco spa500s expansion module 32buttons, attendant. Log in to the cisco configuration assistant cca of the uc500 series device and choose configure telephony usersextension users and phones. Cisco small business spa300 series, spa500 series, and. Configuration of attendant console general settings on the.
Spa504g with attendant console general help freepbx. Cisco spa500s expansion module the cisco spa 500s expansion module is part of the cisco small business pro series and designed for use with the cisco spa 500 series ip phones. Cisco spa303, cisco spa502g, cisco spa504g, cisco spa508g, cisco. How to configure blf on cisco spa ip phones with mypbx. Each cisco spa500s supports 32 lines and you can daisychain up to 2 spa500s to any of the cisco small business pro line ip phones. Cisco small business spa500 series ip phones install and. The cisco spa504g is a 4 line voip phone which features a large backlit lcd, 2 switched 10100 ports, and cisco hd voice. Asterisk feature codes not working on spa504g solutions. This voip phone is incredibly easy to use, featuring a menudriven user interface and contextsensitive buttons around the display. This is a managed service from our isp so no pbx on site. If she is on a call is there a way for her to know that another call is waiting in a queue. How to configure the spa5xx attendant console with asteriskfreepbx elastix with blf di giuseppe dagata 18 agosto 2015 i recently setup a hosted elastix pbx asterisk in conjunction with three cisco spa 5xx phones and couldnt find a simple instruction set to get shared line appearances bridged line appearances working.
What i m having an issue with which is probably my fault is getting the spa500ds to show actual names instead of. Readers of this document are expected to be familiar with ip networking and the administration tasks involved with configuring voip in. Cisco spa500ds 15button attendant console for spa500 series. I can get it to work on a spa504g but not on the spa525g, i use the same configuration. Launch a web browser window and input the ip address of the phone xxx. I just received the spa500ds to replace my analog spa500s. The cisco spa504g provides comprehensive interoperability with cisco uc300 and uc500 systems as well with sip compatible equipment from voip infrastructure leaders. Configure attendant console key led pattern on spa500s. The cisco attendant console attaches to the ip phone with the attachment arm provided. For the love of physics walter lewin may 16, 2011 duration. How to configure the spa5xx attendant console with asterisk. You can try changing the dialplan remember to backup the actual contect of the dialplan in case you need to set it back for. Using the cisco attendant console the cisco attendant console is an accessory console for the cisco spa500 series ip phones, providing 32 threecolor red, green, and orange programmable line buttons.
We have vpn between the office network with azure 3cx vm. Wan connection, dhcp server, ip address, mac address, domain name. I can do it via the managment console however i have to do 100. Hi, i have created queue where all the inbound calls will land. It is an ideal solution for small businesses wanting to simplify incoming call handling by quickly directing calls to the requested party and also to monitor line. Attendant console tab cisco spa500 series 316 general 316 unit 2 317. The cisco attendant consoles are accessory consoles for the cisco spa500 series ip phones.
I have allready tried different firmware versions on the spa525g and no result. If you are using a cisco spa500ds or cisco 8800, the names of your contacts appear on the console screen. Designed for switchboard operators, receptionists, executive secretaries, supervisors, and it personnel, vistapoint is todays standard for cisco attendant consoles. Better yet, we back them with a rock solid 1 year warranty, superior service, and expert. Setup different ext on spa504g 3cx software based voip. Dec 11, 2018 this article explains how to add a spa500s attendant console connected to a spa500 series ip phone with the use of cisco configuration assistant cca. Example for monitoring extension 109 at mypbxip address 192. The reason for my post is i am having an issue with a poe powered 525 phone with a console attendant, where the console just loses its power randomly and comes up later time with no loss in blf configured on those lines. Select the device vendormodel and enter mac address of the device which can be found on the back of the device itself and select the corresponding model type.
Aug 03, 2009 the cisco small business pro series ip telephones include the spa501g, spa502g, spa504g, spa508g, spa509g, spa525g and the spa500s attendant console. The cisco spa 500s is easy to install, and designed exclusively for the cisco spa 500 series ip phones. The general settings of the attendant console allow use of busy lamp field list uniform resource identifier blf list uri, call parking, and configuration of attendant console display settings. Buy cisco spa504g 4 line ip phone the telecom shop. This application note describes how to add a spa500s attendant console sidecar to a cisco spa5xx ip phone in an asterisk environment. Configuring attendant console cisco spa500s with cisco. The cisco spa500s attendant console provides 32 additional buttons to.
In addition to sip, these products also support ciscos spcp smart phone control protocol. How do i configure different extension numbers to these 32 keys with the led status programming. Console key led is configured when you enter some specific letters or color patterns to indicate the visual status of the console. After thousands of uc rollouts and products in 90 of the fortune 100 companies, we know the difficulties and the incredible opportunities in deploying uc. Since we got this system about a year and a half ago we have always seemed to have random issues with the attendant consoles. The cisco spa500s is ideal for receptionists looking for speed dialing, call pickup, andor extension status capabilities. Activating cisco unified attendant console standard.
Check that the dialplan in your phone is allowing the phone to dial the feature codes you need to use. Our comments box is a great way for you to view other peoples feedback about products on, and add your own. Cisco small business pro ip phone spa50x user guide sip. Can i define one of the key on this attendant to act as blf for any call that enters the queue. Personal directorycontains your personal address book. You are responsible for the contents of your comments and any consequences that may arise as a result of them. The cisco spa500s is compatible with the spa501g, spa502g, spa504g, spa508g, spa509g and spa525g ip phones. Each unit provides additional 32 programmable buttons and each compatible phone can. Before configuring the blf, please go to the attendant console menu check the server type as asterisk like. I need some help with configuring the 32 key attendant console. Chapter 2, handling calls describes how to place, answer, and direct calls by using the call control buttons, the menu bar, keyboard shortcuts, and the mouse. Configuring cisco spa500s attendant console in an asterisk. This document describes using the cisco small business pro ip phones with a sip phone system, such as the cisco spa 9000 voice system or a broadsoft or asterisk system. Do you need a ciscocompatible headset to complete your setup.
Cisco small business pro ip phone spa 504g user guide sip i. Incoming calls can immediately be transferred to the proper location with the push of a button assigned to the extension. Set up the cisco spa504g phone in any business or home office. Why choose vistapoint for your cisco attendant console. These are the first ip phone products that cisco has released since merging linksys into the cisco brand. Cisco spa508g available with expansion modules turn your business phone into a high performance attendant console with this optimal solution for telephone attendants, receptionists, administrative assistants and secretaries. Optional settings include the phones display language, time zone and, if applicable, the network card interface in case the server has more than one ip address to which. Cisco spa 500s attendant console, attach the console before attaching the desk stand. Cisco small business spa5xx spcp ip phone user guide jive. The last two settings to configure are the front image and mac address image fields. Buy the cisco spa504g 4 line ip phone with display poe and pc. Imagicle attendant console is the operator console software solution that integrates perfectly with imagicle acd to. The objective of this document is show how to configure the attendant console general settings on the spa500 series ip phone.
The cisco spa500ds 15button attendant console is part of the cisco small business series and designed for use with the cisco spa500 series ip phones. Cisco blf busy lamp field help hoofdpagina voipgrid. Note the cisco small business pro ip phone features vary, depending on the type of call control system that you are using. I want to configure a unused line key to act as blf and i use the url. The attendant console easily attaches to a spa 500 series ip phone, providing 32 programmable speeddial or direct station select dss buttons, each illuminating the lines status idle, ringing, busy, or null via the blf. Cisco spa504g508g asterisk sip phone website configuration. Like the spa5xx family of ip phones, the spa500s fully supports secure, automated provisioning and configuration via its host phone.
Cisco spa504g 4line ip phone with 2port switch, poe and lcd display. Robust features like presencebased phonebook, builtin presence and a call control, support for cisco phones, jabber, and ip communicator. Cisco systems spa502g, spa501g, spa509g, spa508g, spa512g. Add up to 64 additional lines to your cisco small business sip ip telephone with the cisco spa500s 32button attendant console module. Cisco small business spa50x and spa51x series sip ip phones. It is powered by a netgear fs728tp poe switch and the switch says phone is using only 4. Attendant console key led is a feature of attendant consoles of the spa500 series ip phone. Two attendant consoles can be linked, for a total of 64 buttons.
Bridge communications makes bridge operator console, the leading attendant console solutions for skype for business lync, ringcentral and cisco unified communications cucm. This article explains how to add a spa500s attendant console connected to a spa500 series ip phone with the use of cisco configuration assistant cca. It has 32 programmable buttons, multicolored leds, and two attendant consoles can be. Cisco small business ip phone model 50x quick start guide pdf 1 mb cisco spa508g 8line ip phone. Cisco spa932 32button attendant console for the cisco spa962. Communicate through the handset or speakerphone in wideband audio, or plug in a headset to the phones 2. Cisco unified enterprise attendant console cueac 8. Cisco spa504g setup guide for voicemailtel users youtube. My setup is on azure using version professional annual 15. Home uncategorized voip pbx configuring attendant console cisco spa500s with cisco 504g.
Attendant console solution for skype for business online now. Setup cisco spa500 series handset sipalto helpdesk. View system through the web interface for spa300 spa500 series ip phone. The cisco small business pro series ip telephones include the spa501g, spa502g, spa504g, spa508g, spa509g, spa525g and the spa500s attendant console. Attendant pro is a client side skype for business attendant console which has been specifically designed for skype for business. The cisco attendant console can be configured by using the same web configuration utility for the ip phone to which the cisco attendant console is attached. Aug 27, 20 cisco spa504g setup guide for voicemailtel users how to configure your phone. Each spa500s cisco spa525g2 ip phone 32 button attendant console is on sale and in stock at hummingbird networks. I hope someone has a solution for this ridiculous problem. Jabras headsets work seamlessly with cisco software and platforms to provide convenient, easytouse communications technology for a wide range of applications from business calls to customer service and telemarketing. The spa500s hosting phones ip and mac address for zerotouch. I am using cisco spa504g with attendant console 500s. This video will walk through the setup and configuration of a cueac server and client. I havent been able to find much info from cisco on this.
Cisco spa500ds 15button digital attendant console for spa500 family phones quick start guide english and french, booklet pdf 1 mb. Cisco spa500s attendant console dubai cisco ip phones uae. Cisco spa502g 1line ip phone with display, poe and pc port. The first step is to configure the phone as an asterisk phone by changing the configuration parameters in the attendant console or attendant keys section. Buy cisco spa504g 4line ip phone with 2port switch, poe and lcd display.
The spa500s is perfectly suited to interoperate with asterisk systems. Hi, i bought this cisco spa504g and successfully configured all 4 lines. Cisco small business spa509g administration manual pdf download. It is capable to facilitates wideband audio for unsurpassed voice clarity and enhanced speaker quality, dual switched ethernet ports for connecting a computer behind the phone, as well as the fullduplex handsfree speakerphone. One single extensionoperator is assigned to this queue. I have a ring group with 4 extension using spa504g. The cisco spa504g 4line ip phone is a businessclass ip phone which offers an excellent and uttermost features and functionality. Cisco small business is excited to invite its silicon valley customers to an exclusive interactive oneday session between customers and product managers. Connecting the cisco spa 500s attendant console to the ip phone. Shouldnt it be possible to set the first 2 lines for extension 140 and the bottom two lines for etension 141. Skype for business attendant console landis technologies llc. Overview of the cisco spa 504g overview of the cisco spa 504g the cisco spa504g is a fullfeatured voip voice over internet protocol phone that provides voice communication over an ip network. Cucm configuration cueac server installation cueac configuration. Configuration of attendant console general settings on the spa.
Attendant console plus instructions for setting up your environment, starting the attendant console, logging in, and going on line to handle calls. Hi all, i have a problem with busy lamp field wich i want to configure on a spa525g. Before configuring the blf, please go to the attendant console menu check the server type as asterisk like the figure below, this is an important step. View and download cisco small business spa509g administration manual online. Guide on provisioning the cisco spa 53 series ip phones with 3cx. Guys, i have about 20 spa504gs and maybe half that have 32 attendant consoles. The spa525g line key is blinking orange and when i connect the spa504g its green an when the user is on a call its red. Spa504g 4 n y n n y y y spa502g 1 n y n n y y y spa501g 8 na y n n y y y. Small business spa301, small business spa303, small business spa501g, small business spa502g, small business spa504g, small. Small business spa509g ip phone pdf manual download. Supporting either sip or spcp, the cisco spa504g is the perfect ip phone for hosted voip or premise based ip pbx systems.
The phone supports 4 lines, each of which can be registered to separate sip addresses. Cisco small business spa 300 series, spa 500 series, and. Norton security deluxe 2020, 3 device, 12 months, pc, mac, android. Configuring attendant console cisco spa500s with cisco 504g.
If additional line support is required, the cisco spa504g is fully compatible with the cisco spa500s attendant console, and can accomodate up to 2 expansion modules up to 64 additional lines the cisco small business pro series ip telephones include the spa501g, spa502g, spa504g, spa508g, spa509g, spa525g and the spa500s attendant console. Click admin login on the right side of the screen at the top. Changing the cisco spa500ds attendant console display. Hello, i could really use some help and i think this might be pretty easy for someone to explain.
Jan 30, 2012 configuring the cisco spa504g spa508g series phones to work on asterisk platforms can be simple. Can add up to 2 cisco spa500s or cisco spa500ds attendant consoles. Attendant console solution for skype for business online now available. How to configure the spa5xx attendant console with. Click advanced on the right side of the screen at the top. Press the settings button on your handset the button looks like a piece of paper, then press 9 on the phone keypad. The cisco spa500s provides 32 threecolor red, green, and orange programmable line buttons, and the cisco spa500ds provides 30 buttons. Readers of this document are expected to be familiar with ip networking and the administration tasks involved with configuring voip in an asterisk environment.
I have two employees sharing an office with 1 cisco spa504g. If you have an additional attendant console, you get 32 more buttons, which. Cisco smb spa500s 32 button attendant console for cisco. Our grade b products are fully tested and factory defaulted but have cosmetic blemishes that are too extensive to be remanufactured to certified refurbished condition. Part of the cisco small business pro series, the sipbased cisco spa504g 4line ip phone has been tested to ensure comprehensive interoperability with equipment from voice over ip voip infrastructure leaders, enabling service providers to quickly roll out competitive, featurerich services to their customers. Cisco spa504g attendant console loses connection guys, i have about 20 spa504g s and maybe half that have 32 attendant consoles. This will display the handsets ip address under the title current ip. Cisco small business pro spa 504g ip phone for 8x8. Jan 09, 2015 cisco spa500s excel sidecar template here is an excel spreadsheet i found somewhere on the internet and modified to be the exact dimensions for the cisco spa500s sidecar aka the attendant console that works with any of the spa 5xxg series of ip phones. For example, to obtain your ip address on the cisco spa 504g, press the setup. Cisco spa501g, cisco spa502g, cisco spa504g, cisco spa512g, cisco spa525g. Im going to break it down for you step by step using pictures and easy to follow instructions, including how to setup blfs, call pickup, speed dials and the paging feature. Solved ring group issue on cisco spa504g phone fw 7.
For example a cisco spa504g has 4 keys, which can be used for private. Discontinued the cisco spa932 32button attendant console for the cisco spa962 ip phone. It helps users to differentiate between general and work status with visual indication. Configure normal extension on spa500s attendant console that is connected to spa500 series ip phone. If a button is programmed as a blf, its colour shows the status of the contacts desk phone. Cisco spa500ds 15button attendant console for the cisco. Step 1 press the settings button on your handset then press 9. Cisco spa500s excel sidecar template paper street online. They are an excellent choice for cubicles, high traffic use, warehouse applications, and common areas. Then go to the phone menu to configure the line key like the following settings. The spa500s hosting phones ip and mac address for zerotouch configuration. The attendant console is an expansion module that is connected to the ip phone. In fact, weve written whitepapers, a blog and even a book on the subject.
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